Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.
Issue link: https://qualifiedremodeler.epubxp.com/i/623311
TOP DEALER-REP TRAITS What do you want from a supplier representative? To alert me to availability issues To listen to me and my issues before they start selling To be knowledgeable about the business of remodeling and custom home building To provide advance notice of price increases To be a resource about new products and new technologies To share new products and their benefit to my business To be able to discuss installed costs of their products To provide installer training or other education for my team 2015 2014 2015 2014 BIGGEST REMODELING OPPORTUNITY What was your biggest opportunity for remodeling projects in 2015? Select one. SUPPLIER GIVES LEADS? Does your supplier provide you with leads for new business? 66.2% 71.4% 33.9% 28.6% MOST VALUED SUPPLIER TRAITS Rank the value you place on the following service attributes you seek from distributors and suppliers Correctness of orders Timeliness of deliveries Willingness to make good on mistakes Quick response to questions and inquiries Fair prices Warranty Easy-to-use and dependable website Jobsite support Drivers and staff interface well with homeowners Brand name Product training for my team Point-of-sales investment / showrooms 9.5 9.2 9.4 9.0 9.3 9.0 9.0 8.6 8.7 8.4 8.6 8.2 7.8 6.8 7.4 7.0 7.3 7.2 6.8 7.0 6.8 6.6 6.5 6.6 8.9 8.8 8.9 8.5 8.9 8.8 8.8 8.5 8.6 8.7 8.4 8.6 7.9 7.8 7.8 8.1 2015 2014 Generally, two-thirds of remodelers expect to get job leads from their suppliers. Source: Qualifed Remodeler 2016 Supplier Survey Survey respondents indicated a wide range of job types as their biggest opportunities. Source: Qualifed Remodeler 2016 Supplier Survey Individual dealer reps are key for remodelers — their knowledge of the business of remodeling is as important to remodelers as their skills as listeners and other basic communication skills. Source: Qualifed Remodeler 2016 Supplier Survey Year-over-year, there were no significant changes to the list of most valued supplier traits. Correctness of orders is No. 1., while fair prices come in at No. 5. Source: Qualifed Remodeler 2016 Supplier Survey Yes No 39.9% 18.8% 12.6% 6.5% 5.8% Kitchens and baths Whole-house remodeling Exterior projects Maintenance and repair Room additions 4.2% Other 2.7% Custom homes 2.3% Insurance restoration 1.9% Historic restoration 1.5% Home energy audits 1.5% Green remodeling 1.2% Basements 0.4% Production homes 0.8% Universal design or aging in place QualifiedRemodeler.com QR January 2016 49