Curb Appeal Renovations, Inc.
Keller, Texas
GQ All-Time Recommend Rate: 98.41%
GQ 2014 Recommend Rate: 100%
Type of Firm: Design/Build
Website: curbappealrenovations.com
Robin and Rob Burrill
Personal attention/follow up … making
sure all their needs are satisfed … BEFORE
we start the project!
Architectural Building Arts, Inc.
Madison, Wis.
GQ All-Time Recommend Rate: 98.11%
GQ 2014 Recommend Rate: 88.89%
Type of Firm: Design/Build
Website: designbuildmadison.com
Melinda Monroe
We attribute our success in our customer satis-
faction scores to providing our clients with
a seamless process and the high level of com-
munication we provide throughout the design
and construction process. We accomplish great
client satisfaction by having a dedicated project
manager and weekly project site meetings that
include production, design and sales. We keep
the disruptions in their homes to a minimum, jobsites protected and
clean every day, maintain efcient timelines, quality workman-
ship, and the hiring of expert craftspeople and subcontractors.
Amsted Design-Build
Ottawa, Ontario
GQ All-Time Recommend Rate: 98.08%
GQ 2014 Recommend Rate: 100%
Type of Firm: Full Service Remodeler
Website: amsted.ca
Steve Barkhouse
We attribute our high customer satisfaction rate
to the level of importance it receives in our com-
pany. Our Mission Statement reads, "Our
Mission must be to exceed the expectations of
our customers, whom we defne as clients, part-
ners and fellow employees. We will accomplish
this by committing to our shared values and by
achieving the highest levels of customer satis-
faction." Tis appears on the walls of our ofces, on cards in each
employee's wallet and is read at every meeting. Tis singular aim
focuses our decision making and streamlines our communication
systems to ensure a superior client experience.
Integrity Roofng LLC
Lee's Summit, Mo.
GQ All-Time Recommend Rate: 98.04%
GQ 2014 Recommend Rate: 96.67%
Type of Firm: Roofng, Siding, Windows
Website: integrityroofngllc.com
David Todd and Blake CLarkson
Because we are a local company,
it allows us better control in all
aspects of our business. Tis also
assures that our customers receive
the kind of personal service and
protection they deserve. We take
the time to build a relationship
with our customers and never sell
them services they do not need. If something does go wrong, we will
be there to make it right.
Titan Siding, Windows and Exteriors
Austin, Texas
GQ All-Time Recommend Rate: 97.92%
GQ 2014 Recommend Rate: 98.25%
Type of Firm: Home Improvement/Replacement
Website: titansiding.com
Mike Connors
We treat our customers as our most
valuable asset.
Westside Remodeling, Inc.
Thousand Oaks, Calif.
GQ All-Time Recommend Rate: 97.87%
GQ 2014 Recommend Rate: 100%
Type of Firm: Design/Build
Website: westsideremodeling.com
Bob Sturgeon
Holding our staf and subcontractors accountable
to applying our Core Values — which are in-
tegrity, excellence and commitment — in ev-
erything we do. Also, we continuously strive to
improve our business from the feedback reported
in our GuildQuality reviews. Lastly, we make
customer satisfaction our No. 1 priority.
SPECIAL REPORT: Customer Satisfaction
38 July 2015 QR QualifiedRemodeler.com | ForResidentialPros.com