Qualified Remodeler Magazine

JUL 2019

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

Issue link: https://qualifiedremodeler.epubxp.com/i/1141105

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Page 37 of 71

COMPANY TYPE OF FIRM CEO RESPONSE Acclaim Renovations & Design Mentor, Ohio acclaimreno.com 96.98% GQ All-time Recommend Rate 100% GQ 2018 Recommend Rate 57 Number of Jobs in 2018 Full-service Remodeler Robert Gallese USING AND HANDLING RATINGS AND REVIEWS: At the final walk- through our clients are handed a document outlining the many ways to offer opinions of my company—sites such as Facebook, Twitter, Angie's List, Google and GuildQuality. Once a client posts their comments, we take those comments and post them to several different sites, such as Facebook and our own webpage. ADR Builders Baltimore, Md. adrbuilders.com 100% GQ All-time Recommend Rate 100% GQ 2018 Recommend Rate 10 Number of Jobs in 2018 Design/Build Bret Stokes APPROACH TO PROBLEM RESOLUTION: Identify problems and find potential solutions prior to approaching clients with the issue. All American Exteriors Locust Grove, Ga. myexteriors.com 96.29% GQ All-time Recommend Rate 98.21% GQ 2018 Recommend Rate 68 Number of Jobs in 2018 Design/Build + Full-service Remodeler + Home Improvement/ Replacement Tiffany and Thomas Williams (top) + Stephanie and Pete Williams DELIVERING QUALIT Y WORKMANSHIP: At All American Exteriors, we pride ourselves on our craftsmanship. Every project is based on high-quality materials and precision installation. We stand 100 percent behind our products and installations. That is why we hire the best, and we leave no stone unturned until our customers are fully satisfied. American Home Design, Inc. Goodlettsville, Tenn. americanhomedesign.com 94.3% GQ All-time Recommend Rate 94.32% GQ 2018 Recommend Rate 1,300 Number of Jobs in 2018 Home Improvement/ Replacement Don Bruce USING AND HANDLING RATINGS AND REVIEWS: Satisfied customers absolutely help our online ratings. We use a company called ReviewBuzz to survey our customers and make it easy to do online reviews for us. Architectural Building Arts Madison, Wis. designbuildmadison.com 98.9% GQ All-time Recommend Rate 100% GQ 2018 Recommend Rate 21 Number of Jobs in 2018 Design/Build Melinda Monroe and Aaron Monroe DELIVERING QUALIT Y WORKMANSHIP: We have built a business in the community for 30 years based on quality construction and our reputation. Our process begins with problem solving and the materials selected, to our employees and trade partners delivering quality craftsmanship at ABA to create the end result. We continue to train our employees to hold that line of quality. The majority of our clients come from referrals of past clients, who are their best resource for conveying our quality of work. We make the discussion of our attention to quality part of our sales process, and it aligns with meeting their expectations. 38 July 2019 QualifiedRemodeler.com SPECIAL REPORT

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