Qualified Remodeler Magazine

JUL 2019

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

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Design/build Whole-house Handyman Interior .672 Addition remodel remodel Sunrooms renovation Basement remodel Deck Aging-in-place Carpentry Fire damage restoration restoration Storm damage Water damage restoration restoration Pipe or leak repair Tree damage Budget Clean & safe Communication Construction quality Employees & subcontractors Employees professionalism Expertise Installation crew Problem resolution Professional & organized Punchlist Quality of materials Quality of workmanship Sales knowledge Salesperson professionalism Schedule Trust Value Work done right This bubble matrix shows areas of focus and importance for homeowners regarding their recent remodeling projects. The data was collected by GuildQuality and represents more than 100,000 consumer surveys conducted after a remodeling project. The Pearson Coecient describes the strength of the relationship between two variables on a decimal scale of -1 to +1, which indicates the strongest possible relationship. The chart denotes the correlation between overall satisfaction and specic aspects of the customer experience for dierent types of projects. .453 .794 .773 .357 .680 .820 .255 .705 .678 .701 .764 .753 .860 .576 .753 .784 .629 .819 .885 .698 .860 .629 .781 .868 .526 .684 .680 .794 .785 .701 .426 .711 .613 .589 .792 .664 .747 .728 .783 .736 .828 .765 .694 .740 .725 .726 .622 .619 .401 .730 .745 .765 .803 .623 .435 .811 .762 .648 .601 .476 .853 .733 .645 .629 .541 .570 .674 .806 .724 .649 .696 .827 .669 .866 .733 .771 .701 .727 .568 .842 .724 .814 .828 .775 .841 .771 .868 .501 .464 .743 .397 .457 .652 .399 .741 .819 .502 .713 .630 .681 .794 .720 .476 .773 .635 .811 .769 .764 .577 .811 .749 .784 .841 .657 .577 .754 .427 .532 .691 .722 .762 .629 .491 .480 .589 .742 .657 .717 .485 .526 .604 .770 .683 .345 .496 .678 .629 .577 .831 Carpentry Aging-in-place Deck Basement remodel renovation remodel Addition Interior Handyman Whole-house Design/build remodel Sunrooms .664 .775 .649 .570 .783 .604 .798 .798 .773 .694 .526 .698 .792 .517 .517 .717 .457 .680 .724 .357 .501 .740 .736 .749 .594 .657 .811 .785 .754 .754 .635 .827 .860 .885 .771 .819 .866 .630 .426 .255 .401 .705 .594 .854 .749 .806 .841 .860 .499 .499 .476 .568 .691 .480 .491 .532 .427 .476 .854 .629 .853 .778 .778 .485 .435 .681 .502 .784 .713 .680 .742 .669 .622 .724 .724 .629 .868 .589 .811 .726 .820 .811 .684 .696 .722 .678 .853 .722 .773 .623 .619 .803 .794 .701 .672 .747 .648 .720 .453 .781 .781 .629 .868 .589 .724 .794 .771 .345 .819 .657 .601 .770 .781 .753 .814 .749 .722 .668 .668 .701 .765 .526 .541 .841 .764 .674 .711 .743 .728 .577 .730 .464 .741 .764 .765 .496 .629 .629 .754 .645 .399 .733 .774 .774 Tree damage Pipe or leak repair restoration restoration Water damage Storm damage restoration .577 .683 .784 .576 .613 .828 .753 .769 .725 .727 .577 .701 .397 .745 .842 .853 .828 .762 .733 .652 .794 .762 .678 .831 restoration Fire damage QualifiedRemodeler.com July 2019 37 MAJOR RENOVATION RESTORATION OTHER

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