Qualified Remodeler Magazine

AUG 2018

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

Issue link: https://qualifiedremodeler.epubxp.com/i/1017161

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Page 35 of 91

next year they're calling us back to do bathrooms. What happens is there might be two bathrooms, where we only did one kitchen," Booher says. "We have a client right now, for instance, where we've started on the bathrooms—we're on our fourth bathroom in this home—and as soon as we get wrapped up then we're moving into the kitchen. Our company is based on building long-term relationships with our clients, so when they need a contractor we want to be the one they call." Another facet of Booher Remodeling Company's evolution into a kitchen and bathroom specialist is its showroom, which opened in 2017. While the company originally started in the Boohers' home, it had migrat- ed into a 1,200-square-foot space around 2013. In 2017, WHEN ROB BOOHER opened his own remod- eling company, Booher Remodeling Company, with the support of his wife, Kathi, in 2001, he was the only of- ficial employee and was doing a little bit of everything out of his home-based office to keep the business open. Fast forward the subsequent 17 years and the company has since opened a showroom, added its 20th employee earlier this year and appeared on our annual Top 500 list seven times, starting in 2012. Booher Remodeling Company has achieved many milestones thus far along the way. Rob Booher notes the company had four employees and became incorporated in 2004; his wife officially quit her job and joined the company full-time in 2011, taking over administrative duties; and around 2013 or 2014, transitioning from a full-service remodeling company to a kitchen-and-bath- focused remodeling company. "We used to do basements, decks [or] whatever the client needed," Booher explains of the decision to tran- sition the company's focus. "What we noticed is that we really excel in kitchen and bathroom remodeling. Our cycle times are great, our customer satisfaction is great, [so] it just seemed to be a good fit for us." e company's 2017 installed project breakdown shows 48 percent of its projects were bath/bath additions, 29 percent kitchen/kitchen additions, and 23 percent room additions. "e trend has always been we did more bath- rooms, because when we go into a lot of our client's homes, we may go in there and remodel their kitchen but then the STEADY GROWTH No. 371 Booher Remodeling Company prizes its people, values and processes while refining and expanding its offerings and solutions. By Kacey Larsen ROB BOOHER, President/Co-owner (with wife, Kathi) COMPANY: Booher Remodeling Company DESCRIPTION: Kitchen & bath specialist HEADQUARTERS: Indianapolis, Ind. 2018 TOP 500: No. 371 When our clients ask what makes us different from our competition, I always say No. 1 is our people. Rob Booher, President 36 August 2018 QR QualifiedRemodeler.com TOP 2 0 1 8 P R O F I L E : K I T C H E N & B A T H S P E C I A L I S T

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