Qualified Remodeler Magazine

AUG 2018

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

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who also managed construction. Tom Kelly of Neil Kelly Company in Portland, Oregon, and Fred Case of Case Design Remodeling in Bethesda, Maryland, were early pioneers of this process. Over the past 25 years, the QR Top 500 has actively tracked remodelers in five segments: full-service, design/ build, home improvement/replacement, kitchen & bath specialist, and insurance restoration. Our survey work with these companies has evolved to a degree that we now know much more about each segment's benchmarks and best practices. We also learned they share many of the same issues and opportunities. We know home improvement firms are focused almost exclusively on marketing and sales. In fact, some of them are among the best digital marketers to be found in any industry today. e depth of sophistication in their ap- proach to marketing and sales has even become the core content for our 3-year-old conference that bears the Top 500 name. [is coming March 14 and 15 at the Hard Rock Hotel, Top 500 Live will once again feature leading CEOs and professional speakers on these topics.] Firms that specialize in insurance restoration are among the most precise and highly sophisticated companies in remodeling today. Our perennial No. 1, Belfor, is one such firm, boasting $1.5 billion in revenue from offices across the country. ere are also many family-run in- surance restoration firms, like the Giertsen Company in Minneapolis, which we feature on page 38 of this issue. Full-service remodeling firms remain the bedrock of the industry. ese are firms that truly serve the communities in which they operate. Many have clients who continually turn to them for all types of jobs, big and small. Allen Construction, featured on page 30, is one such firm. Finally, we know that to a large measure remodeling is about kitchens and baths. Our feature on one such specialty firm is found on page 36. For 40 years, the QR Top 500 has chronicled the story of a vibrant industry that represents more than $300 billion in annual activity. And if 2018 is any indication, the industry is as healthy and as prosperous as it has been over the last 10 years. | 2018 TOP 500 BY SEGMENT S E G M E N T 2017 G R O S S S A L E S 2017 R E M O D E L I N G G R O S S S A L E S 2017 R E M O D E L I N G J O B S F O R E C A S T F O R 2018 R E M O D E L I N G G R O S S S A L E S H OM E IM PROV EM ENT $4,036,799,481 $3,990,960,424 696,773 $4,836,490,355 INSU R A NCE RES TOR ATION $2,407,360,791 $2,267,378,967 190,523 $2,220,060,757 FU LL - SERV ICE $2,181,564,370 $1,895,848,251 84,601 $2,183,851,063 DESIG N/BUILD $790,323,453 $699,461,677 14,451 $809,218,231 KITCH EN & BATH SPECIA LIS T $326,968,842 $314,994,774 30,540 $353,547,830 $9,743,016,936 $9,168,644,094 1,016,888 $10,403,168,236 Source: Qualified Remodeler Top 500, August 2018 GROSS REVENUE ($ billions) 2018 Top 500 Year-Over-Year REMODELING JOBS 2018 Top 500 Year-Over-Year REMODELING REVENUE ($ billions) 2018 Top 500 Year-Over-Year * Six "National" companies with 251,000 jobs are counted separately. Source: Qualified Remodeler Top 500, August 2018 2013 2013 2013 2014 2014 2014 2016 2016 2016 2017 2017 2017 2015 2015 2015 $6.67 $6.45 $7.30 $7.76 $8.38 $8.47* $7.56 $8.53 $8.97 $8.95* 962,609 1,045,997 1,083,247 1,150,369 1,002,437* QualifiedRemodeler.com QR August 2018 29

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