Qualified Remodeler Magazine

JUL 2017

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

Issue link: https://qualifiedremodeler.epubxp.com/i/848719

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Problem resolution .765 .727 .786 .756 .713 .898 .768 .853 .854 .767 .647 .559 .799 .636 .615 .895 .658 .784 .866 .803 Trust .813 .708 .793 .790 .690 .793 .876 .840 .843 .799 .842 .806 .725 .919 .672 .800 .929 Value .732 .773 .656 .760 .381 .758 .734 .825 .719 .692 .714 .749 .812 .634 .734 .753 .658 .774 .476 .808 Professional & organized .774 .787 .635 .754 .517 .809 .775 .778 .807 .757 .626 .785 .716 .484 .799 .816 .758 .793 .737 .723 Employees' professionalism .893 .847 .718 .783 .662 .752 .672 .667 Quality of workmanship .631 .620 .589 .646 .341 .578 .725 .715 .307 .644 .717 .447 .625 .623 Communication .692 .653 .615 .685 .167 .713 .721 .746 .772 .686 .717 .655 .655 .764 .561 .748 .649 .742 .431 .650 Work done right .632 .599 .435 .648 .536 .659 .708 .783 .690 .481 .509 .391 .370 .674 .583 Construction quality .688 .669 .678 .674 .268 .766 .666 .734 .851 .653 .627 .698 .586 .852 .511 .741 .845 .600 Expertise .697 .621 .631 .633 .817 .473 .734 .754 .673 .638 .866 .534 .528 .665 .760 .676 .189 Installation crew .483 .596 .812 .591 .650 .423 .649 .647 .529 .618 .432 .365 Punchlist .650 .654 .541 .632 .792 .827 .609 .806 .705 .625 .424 .738 .713 .804 .515 .769 .819 .584 Quality of materials .648 .597 .678 .569 .641 .457 .570 .690 .156 .557 .589 .429 .623 .606 Schedule .617 .500 .553 .548 .171 .732 .590 .614 .679 .640 .541 .365 .519 .651 .690 .693 .478 .529 .319 .440 Budget .578 .566 .599 .556 -.049 .704 .554 .770 .623 .478 .897 .459 .442 .428 .645 .669 .625 Employees & subcontractors .478 .437 .412 .478 .236 .628 .113 .720 .576 .510 .154 .866 .591 .240 .576 .682 .709 -.130 Sales knowledge .521 .549 .397 .562 .767 .607 .466 .679 .344 .626 .254 .578 .651 .620 Clean & safe .544 .443 .448 .475 .470 .384 .495 .529 .560 .531 .511 .418 .495 .576 .496 .486 .598 .530 .295 .476 A D D I T I O N T Y P E O F J O B A G I N G I N P L A C E B A S E M E N T R E M O D E L B AT H RO O M R E M O D E L B E D RO O M R E M O D E L C A B I N E T RY C A R P E N T RY CO U N T E R T O P S D E C K D E S I G N/B U I L D R E M O D E L E N E RG Y E F F I C I E N C Y U P G R A D E S E N T RY D O O R S D E S I G N S E R V I C E S E X T E R I O R R E M O D E L F I R E DA M A G E R E S T O R AT I O N F L O O R I N G G A R A G E G U T T E R S H I S T O R I C R E S T O R AT I O N I N S U L AT I O N The GuildQuality/ Qualified Remodeler Heat Map of Highly Valued Service Traits Data by GuildQuality Inc.'s Alex Overall, Edited by Qualified Remodeler SPECIAL REPORT: Customer Satisfaction 52 July 2017 QR QualifiedRemodeler.com

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