Qualified Remodeler Magazine

JUL 2015

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

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This heat-map shows areas of focus and importance to consumers regarding their recent remodeling project. The data was collected by GuildQuality and represents more than 100,000 consumer surveys conducted post remodeling projects. Scores closer to zero (blue) are less important for consumers than scores closer to 100% (red), which are very important to consumer who have recently remodeled. The GuildQuality/ Qualified Remodeler TYPE OF JOB Budget Clean & Safe Communication Construction Quality Employees & Subcontractors Expertise Installation Crew Problem Resolution Professional & Organized Punchlist Quality Of Materials Quality Of Workmanship Sales Knowledge Schedule Trust Value Addition 38% 32% 73% 53% 33% 46% 45% 70% 63% 77% 32% 47% 40% 77% 75% 61% Aging in place 24% 58% 61% 49% 40% 68% 56% 40% 41% 37% 46% 62% 68% Basement remodel 32% 28% 63% 47% 26% 39% 59% 54% 46% 30% 49% 47% 63% Bathroom remodel 38% 28% 62% 47% 29% 39% 37% 68% 60% 57% 34% 42% 34% 57% 62% 63% Carpentry 23% 70% 43% 80% 69% 65% 59% Commercial roof 41% 66% 50% 63% 61% 31% 64% 37% 46% 55% Deck 33% 37% 68% 52% 31% 37% 48% 71% 66% 30% 44% 39% 59% 56% 55% Design-build remodel 47% 35% 71% 51% 34% 37% 47% 69% 60% 75% 25% 44% 37% 76% 69% 61% Energy efciency upgrades 25% 67% 51% 38% 69% 68% 40% 42% 40% 55% 56% 66% Entry doors 36% 68% 53% 46% 76% 66% 37% 46% 38% 56% 62% Exterior painting 41% 64% 52% 77% 58% 38% 48% 35% 39% 61% Fire damage restoration 43% 65% 51% 67% 64% 35% 53% 68% 78% 59% Garage 22% 58% 42% 71% 50% 66% 62% Gutter protection 43% 35% 69% 44% 41% 38% 44% 75% 66% 51% 35% 49% 39% 63% 75% 60% Gutters 31% 33% 68% 54% 45% 38% 43% 77% 61% 61% 39% 52% 39% 53% 70% 63% Hardscaping 44% 75% 73% 63% Historic restoration 44% 66% 67% 66% 55% 70% 62% Home energy audit 27% 64% 62% 58% 47 % 47 % 57% HVAC service job 34% 63% 70% 52% 53% 39% 40% 69% Insulation 44% 33% 69% 46% 38% 39% 49% 71% 68% 69% 31% 47% 34% 66% 63% 54% Key Satisfaction Areas for 40 Common Remodeling Jobs SPECIAL REPORT: Customer Satisfaction 42 July 2015 QR QualifiedRemodeler.com | ForResidentialPros.com

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