Qualified Remodeler Magazine

AUG 2013

Qualified Remodeler helps independent remodeling firms to survive, become more professional and more profitable by providing must-have business information, namely best business practices, new product information and timely design ideas.

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Top Performers CATEGORY REVENUE PERCENT OF TOTAL REVENUE TOTAL 2012 GROSS 2013 FORECAST BELFOR USA GROUP INC. — Birmingham, Mich. Sheldon Yellen belforusa.com $1,260,000,000 100 $1,260,000,000 $1,280,000,000 3 WINDOW WORLD INC. — North Wilkesboro, N.C. Tammy Whitworth windowworld.com $367,743,507 89 $413,194,952 $435,000,000 BATHROOMS 8 BATH FITTER — Lewisberry, Pa. Martin E. Gross bathfitter.com $77,482,666 100 $77,482,666 $91,857,400 SUNROOMS 4 $58,438,852 28 $208,710,185 $234,030,000 ROOFING 5 $55,257,047 33 $167,445,597 $210,000,000 GUTTER PROTECTION 12 $45,686,959 90 $50,763,288 $60,000,000 SIDING 9 $39,637,469 63 $62,916,617 $64,900,000 DOORS 15 $32,551,689 87 $37,458,790 $38,219,997 WATERPROOFING 23 $31,061,004 100 $31,061,004 $36,000,000 HANDYMAN 20 $26,656,380 80 $33,320,476 $29,000,000 WHOLE HOUSE 46 $18,791,738 100 $18,791,738 $18,000,000 KITCHENS 43 $18,567,248 95 $19,544,472 $21,450,000 BASEMENT FINISHING 6 $16,555,418 15 $110,369,456 $118,000,000 LIGHT COMMERCIAL 32 $12,406,722 52 $23,859,080 $23,000,000 ROOM ADDITIONS 6 $11,036,946 10 $110,369,456 $118,000,000 DECKS 6 $11,036,946 10 $110,369,456 $118,000,000 OUTDOOR LIVING 34 $3,470,550 15 $23,137,000 $33,258,000 TOP PERFORMER CATEGORY NATIONAL RANK INSURANCE RESTORATION 1 WINDOWS COMPANY CHAMPION WINDOW MFG. & SUPPLY CO. LLC — Cincinnati James Mishler championfactorydirect.com POWER HOME REMODELING GROUP — Chester, Pa. Corey Shiller powerhrg.com LEAFGUARD BY BELDON INC. — San Antonio Chris Edelen leafguardgutter.com ABC INC., DBA ABC SEAMLESS — Fargo, N.D. Gerald W. Beyers abcseamless.com RF INSTALLATIONS LLC— Grand Prairie, Texas James R. Norman rfinstallations.com MID-ATLANTIC WATERPROOFING — Columbia, Md. Edwin Fennell basements.com HANDYMAN CONNECTION — Blue Ash, Ohio Jeff Wall handymanconnection.com ASPIRE DESIGN INC. — Phoenix Steve Shuler aspiredesigncenter.com KITCHEN MAGIC — Nazareth, Pa. Brett Bacho kitchenmagic.com FOUR SEASONÕS HOME SERVICES — Crestwood, Ill. David Musial fourseasonshomeservices.com GARDNER/FOX ASSOCIATES INC. — Bryn Mawr, Pa. Brook Gardner gardnerfox.com FOUR SEASONÕS HOME SERVICES — Crestwood, Ill. David Musial fourseasonshomeservices.com FOUR SEASONÕS HOME SERVICES — Crestwood, Ill. David Musial fourseasonshomeservices.com BOWA — McLean, Va. Lawrence Weinberg/Joshua Baker bowa.com Top Performer status is determined by the dollar volume of work performed in that category, calculated on percentages reported by the listee. Q: Q: Yes, we used to discuss the dream, the uncertainty of the design, and allow scope and budget growth. Now, we identify goals, budgets and specific design options right up front. We then perform within specific ranges according to our up-front agreement. We used to sell uncertainty, and now it's certainty we deliver. — Scott Mosby, Mosby Building Arts, St. Louis (No. 85) I would say the No. 1 issue facing the remodeling industry today is complacency. It is too easy to forget what we all have just gone through and go back to bad old habits. — Trent Ketchum, project consultant, Fulford Home Remodeling, Swansea, Ill. (No. 463) In response to changing conditions, have you done something in your business, good or bad, that you thought you would never do? Continuing education is critical to differentiating ourselves — we substantially increased the frequency, formalized it and made all technicians take business training. The customer benefits from a more well-rounded staff member. — Peter Ciaraldi, Professional Building Services by PMC, Salem, N.H. (No. 493) 26 August 2013 QR ForResidentialPros.com What is the No. 1 challenge or issue facing the remodeling industry, (regulation, financing, labor, economics, etc.), and what needs to be done? Showrooms The most pressing issue facing remodeling today is the lack of young people entering the industry. Labor shortages are being reported all over the country by my peers. With the rebound in full swing in most areas, remodelers are finding it difficult to find workers. I'm afraid that until we change the perception of a remodeling career, this will continue to haunt us. I, for one, am proud to be a remodeler. — Paul L. Sullivan, CGR, CAPS, CGP, president, The Sullivan Co. Inc., Newton, Mass. (No.397) Inflation in the cost of materials. Costs have risen significantly over the past 18 months. Also our prospects have unrealistic expectations as to what can be done with their budget so a lot so education has to occur while we're working with them. — Patrick Finn, Patrick A. Finn Ltd., Palatine, Ill. (No. 441) No 44% 56% Yes

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