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BUSINESS SOLUTIONS Darcy Warner As a child, Darcy Warner worked with his father and grandfather to learn the many aspects of carpentry and remodeling. Now, he operates Warner Remodeling, a small remodeling and woodworking business in Auburn, Ind. His work ranges from custom hardwood decks, kitchen and bath remodeling, repair and replications work, and interior/exterior finish trim work. children how to carry lumber when I need them. [Everyone laughs.] My 7-year-old daughter is getting pretty good at stacking boards. Seriously, it���s just me, and when I need a hand, I���ve got some other contractors and carpenters in town, and we���ll go back and forth and trade off a day here and there every now and then when someone really needs an extra hand. Michael Williams: And do any of you use templates or software or anything like that to help you manage your work? Do you have someone else take care of all that? Darcy Warner: I���ve tried a million different things. I���ve put up a dry-erase board in the shop to keep track of what���s going on, and then I end up drawing stupid pictures on it because I hate looking at what I didn���t get done. Organized chaos is the best way I can describe it. I know where stuff is, and I know what I have to do. Greg Burnet: I realized that I had some bad habits coming from when I was a one-man operation. Then, when it came time to grow the business, I probably wasn���t really qualified for it. It was different when other people became involved, and I think it caused them a lot more frustration at the time. I���m really lucky that my wife runs the office, and she really keeps things togeth- er. We���ve improved things dramatically since she took over some of the operations. She uses a combination of tools. I���m like Darcy ��� I still use a dry-erase board, and we have four or five of them in our offices. I love ���em, but I���m a low-tech guy. But my wife uses Excel spreadsheets and has played around with different software; we converted to smartphones four or five years ago, and we use a smartphone app to track some of that now. Our guys in the field use them, too. Jory Brigham: I���m kind of along the same lines, with the white board in the shop. I have a huge 4 by 8, and that pretty much works for me. I have a list of what I need to get done, and I���ll put up little notes that I usually forget, because I���m all over the place. So I have to really put those right there so they���re in my face constantly. The white board is really the only thing that I���ve found that works for me. These are the ones that work. Stiebel Eltron invented tankless electric water heaters almost 90 years ago. Since then we have become the world���s largest manufacturer. Our pursuit of engineering excellence and high-quality manufacturing results in products fulflling the highest expectations of performance & reliability. Installing the ones that work means fewer callbacks and happier customers. Install one and fnd out why we are... Simply the Best. D PROVAL S I 19 R N E E O U FA C T U R AP L WO 24 20 AN P L C �� Electronically-controlled for silent operation M ET RE T HAN SEA �� Compact space-saving design needs no venting DE MARK MO CE �� Unlimited supply of hot water on demand WI D LA �� Saves energy and reduces electric bills F �� Whole house and point-of-use models from 2���36 kW �� Exclusive design prevents dry fring �� High-limit switch with manual reset �� Certifed lead-free by WQA MADE IN GERMANY MADE IN THE USA �� Industry-leading 3-year warranty �� Proudly made in Germany and the U.S.A. 800.582.8423 www.stiebel-eltron-usa.com 18 April 2013 QR For more information circle 39 ForResidentialPros.com Simply the Best